CoalBoard Medical

Booking and Information Guide

Registered spirometry practice
Registration number P0005540

** If you are unable to complete you Reshealth prior to your medical appointment time, we are unable to access this due to the way the system works. Any medicals cancelled/rescheduled on the day due to Reshealth not being completed prior will incur full fee for the medical. **

**If you need a copy of your Coal Board Medical examination results for a new employer or for any other reason, you can request a copy through the Department of Natural Resources, Mines and Energy's Resources Safety and Health Queensland (RSHQ) website. The RSHQ website provides information on how to request copies of your Coal Board Medical examination results, including the forms you need to fill out and submit. You should plan ahead and allow sufficient time for your request to be processed before you need the results. https://www.business.qld.gov.au/industries/mining-energy-water/resources/safety-health/mining/medicals/coal-workers-health/copies

Oaktree Registered Doctors:

AMA’s - Supervising Doctors - (can also be an EMO)

  • Dr Margaret Swenson - P0005558

  • Dr Sally Trenorden - P0005354

  • Dr. Tersia Erasmus - P0005751

EMO - Examining Medical Officers

  • Dr Benjamin Chapman -P0005553

  • Dr Shuaib Saood -P0005248

  • Dr. Amjad Ali - P0005609

  • Dr Luh Dina Koesmarini - P0006008

  • Dr Mohammad Mansurul Islam - P0006107

Booking a Medical:

  • To book a coal board medical please call 07 4941 7268 OPTION 2 or alternatively you can use our online booking link above - category Occupational Health. Please note that a Section 1 from your EMPLOYER is required before initiating a medical and if not received a medical will not be completed on the day, you will be responsible for the full amount of the medical on the day ($380+) for the appointment slot.

  • To book a Coalboard Medical as of 13/11/2024 you will need to access Reshealth as the Employer and Worker before we are able to see or access the medical and provide the HA (Health Assessment) number to us via an email confirmation - medicals@oaktreemedical.com.au . (Step-by-step guide below)

  • Please ensure that if its a worker that has had a medical before that you use the same email that they used with their Reshealth login - it is not recommended to use company generated email addresses for this process as this will flag the whole QGOV process to be repeated

  • Please ensure that you allocate the correct Examining medical Officer when you have confirmed your booking through Reshealth and that the AMA is allocated (for ease of future medicals please add Primary - Dr. Margaret Swenson & 2nd - Dr. Tersia Erasmus as your AMA to ensure quick turnarounds in the unlikely event of sickness etc) and all follow-up regarding the Section 4 is directed to the AMA that has been allocated.

  • For Coalboard medical and Coalboard Medical review the booking process below

  • Extensions will be actioned according to the Review Process below

  • Name Changes - Processed the same as Review process Below - Assuming that Oaktree completed the original medical and the medical is not older than 2 years and in good condition - able to be used, RSHQ consent to release previous medical from the RSHQ is required if your worker does not consent YES, YES - consent should always be given via the Reshealth Section to avoid doing paperwork, as without the previous medical we are unable to review the medical. If the worker does not wish to consent, then the medical cannot proceed until a paper consent is completed and sent to RSHQ - turnaround time for these is 7-30days.

  • If we do have the medical we are able to upload our original version on file with the changes. Please make sure that this is done as Full Health assessment - please note as we are required to do the data entry converting the medical to Reshealth that this incurs an additional charge and takes up a significant amount of worker time and resources.

  • Please ensure that your worker consents to using previous medical information on reshealth, if not ticked this will require a paper version of the exact same consent form to progress and this WILL result in significant delays.

Full Coalboard Medical:

  • To book a Full Coalboard Medical - (from 10/07/2024)

    • Employer: Create a new Section 1 request via ResHealth

    • Employer: Select a New Health assessment

    • Employer: Set AMA as Dr Swenson or if external set to AMA

    • Employer: Set Examining medical officer to The Oaktree Family Medical Centre

    • Employer: Email HA number to medicals@oaktreemedical.com.au

      • In the email provide: HA number, Appointment date, Surname, Name, Date of Birth, Mobile Number

        • Optional: Request Chest X-ray referral for ILO B-read (for expedited timings, it is better to have the chest x-ray done prior to the appointment)

    • Worker: Fill out Section 2

      • Fill out the request and signup for a Qgov/mygov account from Reshealth as per the Reshealth instruction sent through to you via email

      • Please note that if Section 2 is not completed by Worker we are unable to complete the medical on the day that the worker will be rescheduled to another day and there will be a full fee payable.

      • Please ensure via the portal that the workers component is completed and states EXAMINATION as the status and/or HR assists the worker in having this completed. We do not have any access or any way to access the medical if this has not been completed.

    • Worker:Send through any additional documentation - eg. Previous respiratory reports/Cardiology letters - to medicals@oaktreemedical.com.au

    • Clinic/EMO/Worker: Conduct physical medical

    • Worker: Complete Chest X-ray (3-7days as urgent in Moranbah)

    • Clinic: Attach 1st Read and B-read to medical via the portal and submit to AMA for review

    • AMA: Review full medical and any uploaded documents

    • AMA: issue Section 4 through Reshealth

    • Clinic: Issue personal review email from AMA to Patient (if any)

    • Worker: Read the review email and follow directions as per requests from AMA before the review date (preferably ASAP - the review date is the last possible date the information is to be requested we recommend having this done earlier)

    • Employer: Check Reshealth for Section 4 and download and send to mine sites/online portals eg pegasus etc

    • Worker:/Employer: Congratulations you/your new worker are now able to work on a mine site

Coalboard Medical Reviews (Company change/Extension):

  • To book a review/setup a review (from 10/07/2024)

    • Employer: Create a new Section 1 request via ResHealth

    • Employer: Select Subsequent Assessment (if already your worker) - Select Full Health assessment if name change/ new to company etc (this incurs an additional cost as we are effectively hired as the data entry officers for the rshq - this requires a full transcription of the old medical to the new platform and takes time!)

    • Employer: Set AMA as Dr. Swenson or if external AMA set to AMA that previously signed off on medical.

    • Employer: Email HA number to medicals@oaktreemedical.com.au

    • Worker: Fill out Section 2

    • Worker:Check the Review Email and see your own GP/book an appointment to have completed eg. Audiometry/Spirometry

    • Worker: Send through required documentation to medicals@oaktreemedical.com.au

    • Worker:/Clinic: upload required documents to the portal

    • AMA: Review uploaded documents

    • AMA: issue Section 4 through Reshealth

    • Clinic: Issue review email from AMA to Patient (if any)

    • Employer:Issue Section 4 to the mine site requesting it

    • Worker: Work!

*Processes above are subject to change but accurate as of 10/07/2024

RESHEALTH - What is it?

Reshealth is a government-designed and operated online platform used for booking Coal Board Medical examinations in Queensland, Australia. It is designed to facilitate the process of scheduling medical examinations for coal mine workers and to streamline the administrative tasks associated with managing the results of the examination.

Reshealth is managed by the Department of Natural Resources, Mines and Energy's Resources Safety and Health Queensland (RSHQ). The platform allows employers to select an accredited medical practitioner to conduct the examination. It also facilitates the transfer of examination results to the appropriate parties, such as the worker's employer(Section 4 only) or regulatory bodies.

https://www.rshq.qld.gov.au/reshealth/employers

How do I start using ResHealth?

You will need to nominate a super user who will register your company and themselves at the same time. The super user will need to verify their identity. This person will be the administrator for ResHealth and control who can access ResHealth on your company’s behalf.

How do I initiate a health assessment?

Once you or another employee representative are registered in ResHealth you can start a health assessment. You will need the following information to start this process:

  • Employee email address

  • Date of Birth

  • Full legal name

  • Contact phone number.

Description for Employers:

The Coal Mine Workers' Health Scheme requires coal mine workers in Queensland to undergo a Coal Board Medical examination to assess their fitness for work in a coal mine. The requirements for the Coal Board Medical examination may vary depending on the position and duties of the worker, but some general requirements include:

  1. Medical history: The worker must provide a detailed medical history, including information about any pre-existing medical conditions, surgeries, and medications.

  2. Physical examination: The worker must undergo a physical examination that includes tests for vision, hearing, lung function, and cardiovascular health.

  3. Drug and alcohol testing: The worker must undergo drug and alcohol testing to assess their fitness for work in a safety-critical industry. (This is an optional extra and not included in the standard price, additional fee for D&A if requested, but you will require one for your induction, typically this is only advised to do once you have received your Health Assessment Certificate so as not to waste money/time due to a delayed chest x-ray etc., the Drug and Alcohol Certificates wont be accepted by some inductions if more than 1 week old)

  4. Musculoskeletal assessment: The worker may undergo a musculoskeletal assessment to assess their physical ability to perform their job duties.

  5. Mental health assessment: The worker may undergo a mental health assessment to assess their fitness in a safety-critical industry.

  6. Immunizations: The worker must provide proof of immunization for certain diseases, such as hepatitis B. This is for risk prevention.

Employers may have additional requirements for the Coal Board Medical examination based on the specific job duties (eg. Diabetic compliance if diabetic, Commercial drivers license if driving haulage etc.) and responsibilities of the worker. It is essential for workers to check with their employer to ensure they meet all the necessary requirements for the Coal Board Medical examination.

Description for Workers:

Coal mine workers in Queensland are required to undergo a Coal Board Medical examination to assess their fitness for work in a coal mine. Some general requirements for workers to meet for the Coal Board Medical examination include:

  1. Scheduling the Examination: Workers must schedule the Coal Board Medical examination with a qualified medical practitioner who is accredited to conduct the examination - EMO’S registered via the RSHQ website.

  2. Providing medical history: Workers must provide a detailed medical history to the medical practitioner, including information about any pre-existing medical conditions, surgeries, and medications.

  3. Attending the examination: Workers must attend the Coal Board Medical examination and complete all necessary tests and assessments.

  4. Providing proof of immunizations: Workers must provide proof of immunization for certain diseases, such as hepatitis B.

  5. Disclosure of current medical conditions: Workers must disclose any current medical conditions or injuries that may impact their ability to perform their job duties safely.

  6. Complying with drug and alcohol testing: Workers must comply with drug and alcohol testing as part of the Coal Board Medical examination to assess their fitness for work in a safety-critical industry.

It is important for workers to ensure they meet all necessary requirements for the Coal Board Medical examination to ensure they are fit to work safely in a coal mine. Workers should consult with their employer and the medical practitioner conducting the examination to ensure they have met all requirements.

If you need any other information please email medicals@oaktreemedical.com.au or give our staff a call on 07 49417268 OPTION 2 - Please note the quickest turnaround for information is via EMAIL and supply your Name/Surname/Date of birth/Contact number to for expeditated turnaround