WorkCover QLD Services: Supporting Workers in Rural and Mining Communities

At Oaktree Family Medical Centre, we provide a comprehensive range of services tailored to the needs of rural workers and the mining industry, including:

  • Laceration Repairs, debridement, cleaning of wounds, assessement and urgent referrals for specialist intervention

  • Broken Bones (assessment, x-ray/ct referral, treatment/management & Casting

  • Boil and Abscess Management

  • IV antibiotics, Cellulitis management etc

  • Eye Injuries, such as welder's flash and foreign body removal

  • Musculoskeletal and Back/shoulder sprains/injuries

  • Referrals to Mackay Specialists - Local knowledge

  • Second Opinions for Complex Cases or reviews of workcover restrictions

With years of experience serving rural and remote communities, we understand the demands of the mining industry. Wherever possible, we aim to assign suitable duties to capable workers, as this helps reduce the risk of mental health challenges and keeps workers engaged, supporting recovery and transition to full duties where possible.

Our Typical WorkCover Process

  1. Injury Occurs

    • The worker sustains an injury while at work or on-site. Reports injury to supervisor/health and safety team

  2. Call and Book an Appointment

    • The worker or company representative contacts us to schedule an appointment.

  3. Patient Sees the Doctor

    • The worker is assessed by our doctor, who provides a diagnosis and develops a treatment/investigation plan.

  4. Certificate Issued

    • The doctor issues a WorkCover Certificate of Capacity, outlining restrictions and recovery timeframes.

  5. Payment Process

    • If no WorkCover claim number is available at the time, the company will pay directly for the consultation at the time. Reimbursement can be sought from WorkCover whether the claim progresses or when the claim is approved.

  6. Follow-Up Reviews

    • Follow-up appointments are scheduled as needed to monitor progress.

  7. Clearance Appointment

    • A final review is conducted to provide clearance for the worker to return to full duties.

At Oaktree Family Medical Centre, our experienced team provides expert care, supporting workers’ recovery and helping businesses minimise disruptions.

Contact us today to book an appointment or learn more about our services.